How will the COVID – 19 crisis affect demand for social services?

November 2021 – This Interim Report is the first report delivered to Catholic Social Services Victoria and St Mary’s House of Welcome for a project conducted through Australian Catholic University’s (ACU) Stakeholder Engaged Scholarship Unit (SESU). Focusing on Victoria and producing parallel analyses for Greater Melbourne and regional areas.

The project aims to document, analyse, and develop projections about the impacts of the COVID-19 crisis at two levels – macro in terms of unemployment and underemployment, as well as at a service level – how are social services responding? What are the demographics of those seeking assistance, and how have they changed during the pandemic?

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